Privacy Policy – Casa Vibe

Effective Date: September 3, 2026

At Casa Vibe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our online store.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or purchase from Casa Vibe, we may collect certain information, including:

  • Full name
  • Phone number
  • Email address
  • Billing and shipping address
  • Delivery information
  • Order details and purchase history
  • Payment-related information
  • Device and browser information
  • IP address
  • Information you provide when contacting our customer support

We only collect information that is reasonably necessary to operate our store and provide our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Arrange delivery of your purchases
  • Contact you regarding your order
  • Provide customer support
  • Confirm orders and delivery details
  • Process payments through our payment providers
  • Improve our website, products, and customer experience
  • Prevent fraud and unauthorized transactions
  • Send promotional messages where permitted and where you have provided the necessary consent
  • Comply with applicable UAE laws and legal requirements

3. Payment Information

Casa Vibe does not intentionally store complete payment-card information on our own servers.

Payments may be processed through secure third-party payment providers. Your payment information may therefore be handled according to the privacy policies and security practices of the relevant payment provider.

4. Delivery Information

To successfully deliver your order, we may share necessary information such as your:

  • Name
  • Phone number
  • Delivery address
  • Order details

with our delivery partners or logistics providers.

Only information reasonably necessary to complete your delivery will be shared.

5. Cookies

Our website may use cookies and similar technologies to provide a better shopping experience.

Cookies may help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Understand how visitors use our website
  • Improve website performance
  • Provide relevant marketing where applicable

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features of our website.

6. Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Shopify
  • Payment processors
  • Delivery and logistics providers
  • Analytics services
  • Marketing and advertising platforms
  • Customer-support services

These providers may process information on our behalf in accordance with their own privacy policies and applicable laws.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

When information is no longer required, we may securely delete or anonymize it where appropriate.

9. Your Privacy Rights

Depending on applicable UAE law, you may have rights regarding your personal information, including rights to request access, correction, or other appropriate handling of your personal data.

If you would like to make a privacy-related request, please contact us using the details below.

10. Marketing Communications

If you subscribe to promotional communications from Casa Vibe, we may send you information about products, offers, discounts, and promotions.

You can unsubscribe from marketing communications at any time by following the unsubscribe instructions in the communication or contacting us directly.

11. Children's Privacy

Casa Vibe does not knowingly collect personal information from children where such collection is not permitted by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.

Any updated version will be posted on this page with a revised Effective Date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Store Name: Casa Vibe
Email: shopify010230@gmail.com
Country: United Arab Emirates

We will make reasonable efforts to respond to privacy-related requests in accordance with applicable requirements.